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Terms of Service

Gateway Campground Rules and Regulations:

We offer the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the option to lock, you are guaranteed your campsite or cabin type, but NOT the specific site/unit number.

  • Check in – Check out times: Check-in 2:00pm (If office is closed, please check the late arrival board on the front of the office for your check-in packet.) Check out time is no later than 11:00am.
  • Quiet Time: Be considerate and keep the volume of your music, voices, and other noise to a reasonable level. Interfering with anyone’s use & enjoyment of the park, day/night is contrary to the Park Rules, Please DO NOT walk-through other sites. Quiet hours are from 10:00 PM – 8:00 AM. Children under 14 must be accompanied by an adult during these hours.
  • Profanity/ Violence: Abusive language, racist comments, hate speech, screaming/yelling, threatening, boisterous and/or violent behavior towards staff or guests will not be tolerated under any circumstances. Violators will be subject to immediate ejection from park with no refund.
  • Garbage: Garbage materials must be placed in designated containers. Household garbage is only allowed in dumpsters. No dumping of food scraps or cooking grease allowed on the ground. It must be disposed of in the dumpster provided and bagged properly. The following items are examples NOT to be placed in a dumpster: Mattresses, furniture, or any large items etc. These large items should be taken to a landfill. Items left outside of the dumpster are subject to a $200.00 Fine.
  • Bicycles/ scooters/ toys: Bicycles/scooters are allowed on roads only. No riding bicycles after dark and make sure to keep roads free of bikes and toys when not in use. Helmets are required for riders under the age of 16. We strongly recommend all bicycle riders wear helmets! E-bikes must follow current Tennessee state law
  • Golf Carts: All guests wishing to have a golf cart must sign a liability waiver and provide a proof of insurance. Only those with a valid driver’s license are permitted to operate golf carts. Golf carts must be equipped with operational lighting/mirrors as well as provide adequate seating/seat belts for each rider. Golf carts must use existing drives, no parking/driving on grass. You may not drive through another campsite at any time, or your privileges will be revoked.  
  • Alcoholic Beverages: All guests must follow federal age law. Alcohol is permitted only on a registered guest’s campsite. Drinking or the possession of an open alcohol container in any other area is strictly prohibited. Guests consuming alcohol must do so responsibly. Disorderly conduct, excessive noise, and public intoxication will not be tolerated.
  • Speed Limits: Please have a great time and enjoy your stay, also remember there are people everywhere so please be cautious when driving. Speed limits are 5 MPH at all times, no exceptions.
  • Freezing Water: During the months of November through March, you must use a blue heated water hose that is approved by management. No making your own heated hoses. If you do not use a heated hose, you must disconnect before 9pm and put the protective cover back over the faucet to keep it from freezing.
  • Swimming pools: NO lifeguard on duty. SWIM AT YOUR OWN RISK. SUPERVISION = SAFETY: Those under the age of 14 MUST be accompanied by a legal adult when inside the pool area. NO EXCEPTIONS!! Use of facilities is for registered guests ONLY. Please see pool rules posted at entrance to pool area prior to entry. No wet swimmers in the game room or general store. No glass/breakable containers or food within the fenced-in pool area. Pools are open 10:00am- 7:00 pm or dusk whichever is first, May through September (for exact opening/closing dates, please see our social media.)
  • Portable pools: Portable/inflatable swimming pools and/or hot tubs are prohibited within the park.
  • Inflatables: Inflatable bounce houses, slides, etc. are prohibited within the park.
  • Visitors: All visitors MUST register at the office prior to closing. No arrival after the office closes. A daily visitor must be gone by quiet time at 10pm. Visitors must display a parking pass at all times. Overnight visitors staying more than 7 nights per month must be added to your lease.
  • Wastewater: It is unlawful to dispose of any waste (including greywater) in places or receptacles other than those specifically designed for that purpose. 
  • Property damage: Anyone destroying or damaging park property will be responsible for cost of repair for damages. Management assumes no responsibility for accidents, injuries, or losses from any cause. Management reserves the right to refuse admission or eject any person who is in violation of the rules, regulations, or laws of the park.
  • Fireworks/Firearms and Hunting: are prohibited within the park.
  • Campfires: Campfires allowed in fire pits ONLY. Do not leave unattended. Make sure they are completely out when not in use.
  • Pets: Pets must be leashed, cleaned up after, non-aggressive and not left outside unattended. Pets cannot be a nuisance to others, i.e.: constant barking. No pets allowed in the game room, laundry room or in the pool area. The park reserves the right to prohibit any pets or breed at our discretion. Owners must be able to provide proof of current vaccines upon request. Failure to comply will result in a $50 fine per occurrence and will result in the pet being barred from the property.
  • Parking: All vehicles including but not limited to cars/trucks, RV’S and trailers must be contained on and within your site, there is currently no overflow/oversized vehicle/trailer parking offered. No vehicles will be allowed to block roadways at any time. Vehicles must be in operational condition with valid registration. Vehicles that are non-operational, have expired tags, taking up multiple spaces or parking in non-parking spaces are subject to towing at owners expense. No vehicle maintenance allowed at any time for any reason.
  • Site set-up/ Maintenance: Your reserved site width is from the edge of the electric pedestal on the left to edge of the electric pedestal on the right. Please ensure that there is a clear pathway to access the electric panels at ALL times. This pathway is considered a maintenance right of way and must be accessible anytime to perform maintenance on the pedestals. Failure to leave this pathway clear will result in a safety violation and will result in a $50 fine each occurrence. RV and any vehicles must be parked a minimum of 18inches away from any electrical post/panel. You must maintain your camper or RV in a reasonable and safe condition. Please keep sites free of litter and debris. When cleaning around your site do not put leaves or debris on other sites or roadway. Do not cut shrubs, trees or limbs on your site. No alterations to campground landscaping. No ropes, chains, ect to be tied to any trees or park utilities. Clotheslines, wires, or cables are not permitted between trees or RV to tree. Driving nails or any other objects into trees is strictly prohibited. No digging on sites for any reason. We don’t want the buried utilities struck. Tarping, screened enclosures, pop-ups, ez-ups, structures, pails, trash cans or enclosed storage, cinder blocks, construction of containers, storage units, porches or stairs are NOT permitted. Please rent storage somewhere for your extra items. Satellite dishes must be on top of the camper. You are allowed outdoor chairs that you can easily move, but the following is not allowed: Ladders, work equipment, tools, fuel cans, generators, miscellaneous items stored outside or under your camper or RV, appliances (such as but not limited to freezers, ovens, hot water heaters, refrigerators, ect, furniture not intended for outdoor use, RV or vehicle parts, wooden or cardboard boxes and carpet that is not intended for outdoor use. Ropes or clotheslines or chains cannot be attached to trees or any park utilities. We must have a clear view under your camper and your site must look like you are camping, not living here.
  • NO SMOKING or VAPING in buildings or fenced-in pool. Please, no cigarette butts or other trash on the ground.
  • RV Requirements: One (1) recreation vehicle per site. All recreation vehicles MUST be RVIA certified. No tents allowed on RV sites. No car camping allowed. All recreational vehicles must be in good working order, with fully functional tires, brakes, and engine (if motorized.) All necessary registrations, licenses, and insurance must be current and valid. The RV must be positioned in a manner that allows for unobstructed removal from the property. The owner must be capable of moving the RV within a reasonable time frame for any required maintenance, safety reasons, or upon request by property management or regulatory authorities. In cases where the owner is unable to personally move the RV, they must have an alternative arrangement (e.g., a hired towing service) that can fulfill this requirement.
  • Requirement for Tent Camping: One (1) tent per site. No RVs allowed on tent sites. No car or van camping. Each tent camping guest must have a physical tent set up at their designated campsite. The tent must be in good condition, free of significant damage, and suitable for providing shelter. MAXIMUM OF 10X10 TENT ON ALL TENT SITES. The tent must be properly set up according to the manufacturer’s instructions to ensure stability and safety. Guests are responsible for maintaining their tents in a safe and orderly manner throughout their stay.
  • Prohibited Shelter Types: Alternative shelters such as tarps, hammocks, homemade camping trailers or makeshift structures are not permitted.
  • Leased site transfer request procedure and fees: residents wishing to transfer campsites must submit a formal request to campground management, either in writing or via the designated electronic system. Requests should include the reason for the transfer, the current campsite number, and the desired new campsite number. Campground management will review transfer requests based on campsite availability and other relevant factors. Approval of a transfer request is at the sole discretion of campground management. Upon approval of the transfer request, the guest will be notified and required to pay the $250.00 per approved transfer, transfer fee. If a transfer request is denied, no fee will be charged.
  • Outside decor: guests may display United States flags or military flags, not larger than 4 feet 6 inches by 6 feet. No other flags/signs shall be permitted. Management reserves the right to ask guests to remove any exterior decorations, flags, signs, etc., that are deemed inappropriate and/or offensive.
  • Facilities: because the facilities are to be used for the guests as a whole, private gatherings may occur only when approved by Gateway RV Campground and do not exclude guests from the use of the same facilities during the time that the facilities are regularly available to the guests. The use of amenities is for registered guests only included but not limited to swimming pool, playgrounds, basketball and game rooms. These amenities are open from 9:00 am until dusk.
  • Gateway RV Campground is a family campground and drugs of any kind are prohibited.
  • We are not responsible for your items on your site. Please secure valuables and personal items.
  • In case of emergency, Gateway RV Campground is authorized to move any guest’s RV equipment or vehicles without notice or liability.
  • Monthly extended stay camping: You are using the site for camping purposes only. A maximum of 2 adults and 2 children under the age of 18 and 1 or 2 vehicles, depending on the site selection. No campers over 10 years old unless approved by management. Site payment is due on or before the 1st day of each month. No pay, no stay. We have the right to use your site if you do not notify us to extend your stay or if your site fees have not been paid on or before the due date. If you check in monthly and decide to leave early, you will not be refunded. Personal insurance: TRG Pigeon Forge LP requires that you have insurance on your RV, Auto, and all personal property as we are not responsible for any loss.

I further understand and agree that Gateway RV Campground does not give credit or refunds due to the discomforts of nature. Gateway RV Campground’s refund policy varies, depending on the timing of the cancellation notice in advance of the reservation date, as follows:

Cancellation Policy: If a reservation is canceled more than 2 weeks (14 days) prior to the arrival date we issue a full refund, minus the non-refundable $25 transaction fee; or Camp Credit in the full amount can be elected. For a reservation canceled less than 2 weeks prior to the arrival date, the full amount of the reservation payment is forfeited. On Holiday Weekends, cancellations less than 30 days prior to arrival will forfeit full amount, cancellations more than 30 days prior and Holiday Weekends will receive full refund less $25.00 cancellation fee.

Camp Credit can only be redeemed in the same calendar year as the canceled reservation and can only be applied toward your site or cabin/lodge rental.

Note: Management reserves the right to refuse admittance and evict anyone for failure to obey the rules of the park, without any refund. (These rules and regulations will be enforced for the safety and enjoyment of our guests. They are subject to change or modification as needed. ) A copy of these rules must be signed by each guest at Gateway RV Campground.

This policy applies to the tenant, guests and/or family members. Campground will immediately report any evidence of criminal activity to the proper authorities. The tenant’s engagement in criminal activity is a default of the Reservation.

In the event of any criminal activity in which the tenant is directly or indirectly involved, Campground will request that the tenant vacate the property within 24hrs. Failure to vacate within 24hrs will result in Campground taking any legal action necessary to evict the tenant from the leased premises. This includes but is not limited to illegal drug activity, criminal activity, domestic disturbances and violent behavior.

I agree, and shall cause my children, invitees and guests, to abide by the Park Rules, including those rules and policies published at , posted at the Premises or otherwise communicated in any manner by Gateway RV Campground.As a participant in a recreation activity, I am responsible for acting within the limits of my ability and heeding all warnings regarding participation in the activity. I will maintain control of myself and any equipment while participating in the activity and will refrain from acting in any manner that may cause or contribute to injury to myself or to others.

I HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE TRG Pigeon Forge LP, d/b/a Gateway RV Campground, its owners and agents (collectively, TRG Management), from any and all liability to me, my children, my invitees/guests, personal representatives, and heirs for any loss or damage on account of injury to person (including death) or loss or damage to property relating to, or arising out of, use and occupancy of the Gateway RV Campground property, facilities, golf carts, amenities, pools, and hot tubs (collectively, the premises) and any dangers and hazards associated with acts of nature such as changing weather conditions; high winds; thunder and lightning; temperature fluctuations; falling trees; tree limbs, ice; or encounters with wildlife.

I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Gateway RV Campground, and each of them, from any loss, liability, damage or cost (including attorney fees) they may incur due to injury (including death), damage or loss of property relating to use of the Premises by me, my children, and/or my invitees/guests or due to any incidents that may occur during my stay. I understand that, although Gateway RV Campground makes every reasonable effort to provide a secure environment, the security of my person, my belongings, and all persons registered in my party is my sole responsibility.

It is your sole responsibility to ensure that the site will accommodate your specific trailer/RV and that you will not hit any branches, bollards, trees, etc. when positioning your RV on the campsite. You agree to indemnify and hold TRG Pigeon Forge LP, d/b/a Gateway RV Campground, its owners and agents (collectively, “Gateway RV Campground”) harmless from any loss, liability, damage or cost (including attorney’s fees) that may result from an employee assisting or directing you onto a campsite. Furthermore, you release, waive, discharge and covenant not to sue Gateway RV Campground for any and all liability, loss, or property damage relating to an employee assisting/directing you to your site.

I understand that I am and remain personally liable to pay the total amount of my reservation prior to my scheduled check-in date, or at such earlier date communicated to me. If I fail to pay the total due, I agree that TRG Pigeon Forge LP may charge any remaining balance (in addition to any damage charges or other amounts owed under these Terms and Conditions) to any credit or debit card on file with my reservation. Any amounts due after 30 days will be subject to the maximum late charge permitted under state law.The Premises are privately owned and THE Gateway RV Campground RESERVES THE RIGHT TO REFUSE SERVICE to anyone for any reason except for those prohibited by law. Gateway RV Campground reserves the right to require any person or party it deems necessary to leave the campground based on violations of Park Rules or behavior management deems inappropriate or disturbing to others. Harassment or mistreatment of our staff or other guests, including but not limited to, racist comments or hate speech, will not be tolerated under any circumstances. I have read this notice and agree to it as well as all Gateway RV Campground Rules and regulations. In addition, I understand that I am responsible for the actions of all persons registered in my party, including any children, and any guests that visit during my stay. On behalf of each person in my party, I grant Gateway RV Campground and its affiliated entities and promotional partners the right to include any photographic, video and other visual portrayals of each person in my party in any medium and for any purpose.

Additional Terms for Rental Units

I understand and agree as follows:

  • At departure, the rental unit is to be left in a reasonably clean condition (broom swept), garbage is to be removed from the rental unit and placed in an outside dumpster, all kitchens and kitchenettes are to be left clean, all dishes are to be washed and put away, and the microwave, fridge, stove and countertops are to be wiped clean; otherwise, Gateway RV Campground may charge my credit card with an additional $125 cleaning fee. I understand and agree that if I leave the rental unit in an unreasonably filthy condition, permit a pet to occupy a rental unit not designated as pet-friendly or smoke in a rental unit, Gateway RV Campground Management may charge my credit card for the additional cost to professionally clean the rental unit ($250 minimum charge.)
  • All damages to the rental unit, whether caused by myself, my children, guests or pets, will be disclosed to the registration office immediately. All damages occurring to the rental unit during my stay will be charged to my credit card after a thorough inspection has been made by Gateway RV Campground. Damages for which I will be responsible include, but are not limited to: lost key(s), broken/lost TV/DVD/AC remote controls, broken items, discharged fire extinguishers (if not used for a fire), damaged/dented/bent appliances, furniture, cabinetry or dishes, writing on walls or bedding, excessively stained bedding and/or towels and ripped or torn mattresses or covers.

Animal Waiver
I hereby agree to the above regulations and conditions relating to my dog while camping at TRG Pigeon Forge LP, d/b/a Gateway RV Campground (“Campground”) with my dog.
Assumption of Risk and Release. I understand that my permission to have my dog at the Campground with me is a privilege and not a contractual right. Such permission is expressly conditional upon my adherence to the terms of these rules and other rules in effect at any given time. I understand that the Campground may revoke such permission at any time for any reason. Additionally, I hereby assume all responsibility of risks, injury, damage, other harm that may occur while my dog is at the Campground or caused by my dog. Further, I hereby knowingly and voluntarily expressly release and discharge the Campground, its owner, its agents, its parent companies, members, managers, directors, officers and employees (“Released Parties”) from any and all claims, damages, liabilities, injuries, demands, or causes of action, both present and future, whether known, unknown, anticipated or unanticipated, that me or my guests or invitees may have against any of the Released Parties arising out of or incident to my dog’s presence in the Campground, whether arising from any act or omission, whether negligent or otherwise, of me, my dog and/or any guest or invitee. I further agree to indemnify each of the Released Parties for any and all such claims, damages, liabilities, injuries, demands, or causes of action, including costs, expenses, and attorney’s fees arising as a result of or related to the presence of the dog at the Campground. This provision shall be enforceable to the fullest extent of the law.

  • Acknowledgment. By signing below, I acknowledge that I have read the foregoing Assumption of Risk & Release and fully understand its provisions and implications. My execution of this Release is entirely voluntary and intended to be binding on my heirs, executors, legal representatives and assigns.

I have read this Animal Waiver and understand it is my responsibility to abide by the Rules. I further understand that it is my responsibility to ensure that my guests and invitees also comply with the Rules. Failure to adhere to the policies and rules set forth herein may result in my removal from the Campground without a refund.

CAMPING and WATER RELATED ACTIVITIES WAIVER. Updated: 12.14.22 I understand the rules and conditions upon which I am using accommodations, equipment, and using the rest of the associated property lodging and camping, and use of the swimming/bathing facilities. The sole responsibility for my safety lies with me. In agreeing with this, I acknowledge that outdoor and water activities and exposure to the natural elements and animals can be dangerous and sometimes result in injury and even death. Water facilities contain inherent risks, animals and insects can threaten and infect or injure, exposure to the elements can cause hypothermia, and sunburn, among other risks inherent in participating in camping, outdoor, and water activities. Alcohol and/or drugs do not mix safely with any outdoor activity. I certify that I am over the age of 18 (and assume responsibility for all guests under my reservation and for those under the age of 18). I hereby take all legal responsibility for bodily injury to myself or any other person and property as a result of my visit to (TRG Pigeon Forge LP). Acknowledging this, I accept complete responsibility for myself and all members of my party while visiting Gateway RV Campground and associated properties and while engaging in activities and or events at (TRG Pigeon Forge LP) at my own risk. I will abide by the rules and accept all conditions: The property I use will be returned in the same condition in which it was allowed to be used by me and I will be responsible for all damage or loss that occurs during my usage period. I agree to hold harmless and to indemnify (TRG Pigeon Forge LP) and its directors and officers, against all loss, damage, expense, and penalty on account of personal injury or property damage to the undersigned or to any minor child or children in the charge of the undersigned, howsoever arising, whether by act or acts or failure to act of the employees or animals of the said company or not. I acknowledge receipt of the property in good order and condition and further agree that (TRG Pigeon Forge LP) and its board of directors, officers, and staff shall not be liable for consequential damages of any kind or nature from whatever cause arising, whether property or equipment is loaned. I enter into agreement freely with (TRG Pigeon Forge LP) at my own risk, acknowledging the risks inherent in outdoor and river activities, and assume any and all responsibility for myself and all members of my party · All parties agree to and will comply with Federal, State, and County pollution laws and any other applicable laws and regulations.

NOTE: By entering my Credit Card info or giving my Credit Card over the phone, I agree that my Credit Card may be used to pay balances due for this invoice or future invoices. I agree by making a verbal reservation or online reservation in addition to signing or typing my name below.

The most up to date cancellation policy will always be the version here.

Gateway RV Campground management thank you.

In case of emergency call: 911

Non Emergency Contact Numbers:
• Police: 865-453-9063
• Fire: 865-429-7381